Customer Experience Consulting
As a consultant, I help people in charge of running a business, create customer experiences that are the envy of their competitors. I do this through providing a fresh eyes perspective on old problems, asking the hard questions like “what problem is this solving for the customer?” and infecting my impatient optimism around your team. As your consultant, you’ll benefit from my over 25 years’ worth of experience gained working with some of NZ’s top brands in the marketing and customer experience arena.
What kind of experiences do YOU want to create?
- Customer focus groups and insight action plans
- Customer value propositions
- Voice of employee programmes
- Employee onboarding programmes
- Consistent and compelling elevator pitch